Hellopeter
Share Your Experience
WH
Wicus H

1 reviews | Active since Dec 2020

27 Dec 2022, 07:38

FIXED LTE

Fixed LTEdown for 3 weeks now, they don't answer my phone calls, WhatsApp line doesn't respond.. Still waiting for managers to call me. Paying R1000 fore fixed lte and this is the service I get??

0
Replies (4)
Supersonic
Supersonic 's reply27 Dec 2022, 13:56
Official
Good day, thank you for reaching out to Supersonic and our sincere apologies for the frustration caused. Kindly give us a moment to have a look at your account. Kind Regards Supersonic Team
Supersonic
Supersonic 's reply27 Dec 2022, 14:01
Official
Good day Wicus,

Thank you for reaching out to Supersonic. We apologize for the delay caused and for the inconvenience.
 We are looking into your issue and we will provide you with feedback.

Kind Regards,
Supersonic Team,
WH
Wicus H's update27 Dec 2022, 15:33
Reviewer Update
Don't apologise, just fix the issue

WH
Wicus H's update28 Dec 2022, 07:53
Reviewer Update
Still waiting for the feedback, it's been weeks without internet... Still waiting for the manager to call me