CS
Ciandra S

1 reviews | Active since May 2024

08 May 2024, 10:41

FIBRE SERVICES

Every month without fail supersonic does not debit my account as agreed. I have to contact them for a payment link which I get 3 to 5 days later as they don't respond. Once I do make payment they still do not reconnect my Fibre. I wouldn't advise anyone to go with this ISP, their services are terrible!!!!

0
Replies (1)
Supersonic
Supersonic 's reply08 May 2024, 15:01
Official
Good day, Ciandra,
Thank you for reaching out to Supersonic. Our sincere apologies for the frustration and inconvenience caused.We have escalated your query to our billing department, and feedback will provided as soon as possible.Kind regards,AM