MT
Martin T

1 reviews | Active since Apr 2019

27 Jan 2022, 13:50

Fibre internet service provider

I should actually not even rate this service provider with 1 star. I have been getting a fibre package from them for more than a year now, and have had to contact them each month to get my billing correct. They started off by telling me that my agreement was R599 per month, instead of R386, something I was told today, is now corrected. At the present moment, I am once again waiting for them to connect my service. This has been ongoing for a year now, each month the same problem. They do not even have offices where they can be visited to resolve problems such as mine, and it seems it is an MTN company. I suggest you change your stat ratings to include service providers that do not deserve even 1 star.

0
Replies (1)
Supersonic
Supersonic 's reply27 Jan 2022, 14:19
Official
Good day Martin D
We apologise for the frustration caused please note that i am looking into your billing query and will be in touch with you with feedback shortly.

Regards
SN