JG
Jacob G
1 reviews | Active since May 2018
24 May 2021, 20:35
Fiber still not activated 4 days after installation
My fiber was installed on Thursday morning and 4 days later it has not been activated. I was given a turnaround of 24 to 72 hours on Thursday and today I have been told it takes 7-14 for installation.
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Replies (4)0
Replies (4)
Supersonic 's replyOfficial
25 May 2021, 08:22Good morning Jacob,
We sincerely apologise for the delay. We have reached out to the projects department to assist.
Kind regards
Patience
We sincerely apologise for the delay. We have reached out to the projects department to assist.
Kind regards
Patience
Supersonic 's reply25 May 2021, 08:22
Official
Good morning Jacob,
We sincerely apologise for the delay. We have reached out to the projects department to assist.
Kind regards
Patience
We sincerely apologise for the delay. We have reached out to the projects department to assist.
Kind regards
Patience
JG
Jacob G's updateReviewer Update
27 May 2021, 09:39is this going to be resolved soon?
JG
Jacob G's update27 May 2021, 09:39
Reviewer Update
is this going to be resolved soon?
JG
Jacob G's updateReviewer Update
28 May 2021, 07:49 take all the time you want as soon as my line is active I am moving to another ISP.
JG
Jacob G's update28 May 2021, 07:49
Reviewer Update
take all the time you want as soon as my line is active I am moving to another ISP.
JG
Jacob G's updateReviewer Update
03 Jun 2021, 11:14 How long does it take to have a ticket resolved. Its been a week now and this ticket number ISP-477320 is still not resolved.
JG
Jacob G's update03 Jun 2021, 11:14
Reviewer Update
How long does it take to have a ticket resolved. Its been a week now and this ticket number ISP-477320 is still not resolved.