RK
Rorie K

1 reviews | Active since Aug 2019

02 Dec 2021, 13:18

FETCH MY ROUTER

Worst isp ever. I’ve luckily cancelled with them. But to get your router collected is a whole new challenge. There is no other way to get hold of them. You can only call. 40min on the phone holding to arrange collection and the call cuts. They really are the worse ever, glad I canceled. Now I’m waiting for them to bill me for the router. That’s coming next I’m sure as I can’t arrange collection

0
Replies (6)
Supersonic
Supersonic 's reply02 Dec 2021, 18:00
Official
Good day, Rorie,
We apologize for the frustration caused, please send me your account number and let me know what time will be convenient for me to give you a callback tomorrow morning. 
Kind regards
AK

Best regards,

RK
Rorie K's update02 Dec 2021, 18:09
Reviewer Update
Acc no S***
9am will be fine
Supersonic
Supersonic 's reply02 Dec 2021, 19:58
Official
Thank you, Rorie.
Regards
AK

Best regards,

Supersonic
Supersonic 's reply03 Dec 2021, 14:32
Official
Good day, Rorie
I have tried calling you but could not get a hold of you. Can you please confirm the collection address for the router?
Kind regards AK 

Best regards,

RK
Rorie K's update03 Dec 2021, 15:19
Reviewer Update
You called 6 hours late. We agreed at 9am. Please collect it from Goodys Hair Salon, 39 Penzance Street New Redruth Alberton. 
Supersonic
Supersonic 's reply03 Dec 2021, 18:44
Official
Good evening,
With reference to our conversation I just want to confirm that the router was collected this afternoon. 
AK

Best regards,