Fed up with the service I’ve been getting!!

I had been using Supersonic for a couple of years now and lately they have been slacking. Every month is the same thing. We always have to report that their signal is down and when that happens it affects even mobile data and making and receiving calls is a struggle with MTN.

So now I decided to cancel my subscription with Supersonic because they are not delivering the service I signed up for instead I’m wasting money trying to load data on my mobile which I can’t even use. They are telling me that I have to give them one month notice I mean how because I’m paying for services I don’t receive I want out by the end of May. I sent my cancellation 2 weeks ago and I can’t wait for end of June with no Internet connection while I’m paying. This is not like I just want to opt out but because you are not delivering the service I signed up for.

You can collect the routers even tomorrow because they are not helping me with anything.