lH
lilly H

1 reviews | Active since May 2014

08 Sept 2021, 10:07

Fed up with Supersonic!!! Absolutely fed up!!

I have tried reaching Supersonic via telephone, (they never answer), via Twitter, via Facebook messenger ( they have no feedback, they apologize for the inconvenience) via Hello Peter (they will follow up and get back to me) . It is 11days without fibre connection, no feedback, nothing!! Supersonic has the worst service, on every platform their ratings are terrible and they don't seem to mind this.

Supersonic, please, someone in management needs to contact me. I need my connection sorted, I have no dealings with Vodacom which you say has not gotten back to you. Vodacom cannot assist me because you need to call them!!!

Get your act together !!

0
Replies (2)
Supersonic
Supersonic 's reply08 Sept 2021, 11:22
Official
Good day Lilly. 
Thank you for reaching out to Supersonic. I apologise for the frustration caused. Kindly be advised that i will be looking into your query. 
Kind regards, Nonhlanhla
lH
lilly H's update08 Sept 2021, 11:34
Reviewer Update
That is all you'l ever say!!