GM
Gugu M

1 reviews | Active since Mar 2022

27 Feb 2023, 23:56

Fed up no connectivity

I have had it with supersonic I pay but no internet I have been resetting the router I don't know how many times still no internet access and it is frustrating to pay for something that don't work am loosing my cool now

guys didnt fix these thing and now this is where I am sitting, I will be cancelling with you and taking this up with ICASA as you are not providing the service you promise. You are not lying about it being sorted and about making sure you give the best service you can.

I work from home. It is a requirement for me to have a functioning wifi. You guys are not taking this seriously and I do not feel valued, service is not delivered to me just broken services and I have to always ask agents please connect me at night I don't have them to connect me

0
Replies (1)
Supersonic
Supersonic 's reply02 Mar 2023, 12:19
Official
Good Day Gugu,

Thank you for reaching out to Supersonic. We apologize for the inconvenience caused.
Kindly note that we are looking into your query and we will provide you with feedback.

Kind Regards,
Supersonic Team.