RC
Ronald C

1 reviews | Active since Apr 2021

04 Apr 2021, 08:53

False promises

Good day

I recently place an order for LTE devices with supersonic,paid for them on Thursday,very early and called to confirm payment. I was then promised that they will be dispatched the very same day and I will get an sms from RAM the same day, meaning that they should currently be with RAM and I will receive them on Tuesday. Did not get an sms and then decided to call and was simply told that they are still with them and they have no idea when they will be dispatched, no apology whatsoever. Now I am sitting here wondering if I will be receiving these devices in time. The issue I have here is false promises, as it messes up with my schedule. Totally disappointed.

0
Replies (3)
Supersonic
Supersonic 's reply04 Apr 2021, 09:13
Official
Good morning Ronald C.

We are sincerely sorry for the frustration caused. We will follow up on your behalf and advise.

Kind regards.

Thando.
RC
Ronald C's update06 Apr 2021, 06:27
Reviewer Update
Do you even understand my issue??? I was made a promise that they would be out to Ram on Thursday, which was all a lie. I really do not care about your deliver estimates, it is what I was told would happen that I have an issue with!!!
RC
Ronald C's update07 Apr 2021, 07:27
Reviewer Update
I just called this morning only to be told that you suddenly do not have stock.

Why was I not told this on Thursday when I was **** to about receiving my things in Tuesday???? This is a huge inconvenience, I should have just gone with a different ISP