False advertising + Terrible customer service + Unattended mailboxes + NO SUPPORT

I have been researching various ISP's as the current ADSL service is just too unreliable. My location is in Brenthurst, Brakpan. As supersonic is mentioned as one of the top 3 ISP's at the moment, I had to Google it to verify. The search result listed supersonic on top and then I selected the Fibre Product option which directs to the following URL:

https://www.supersonic.co.za/Pages/ViewProducts.aspx#

Out of interest I selected 20Mbps Fibre which then gives 4 options with the same amazing speed at the incredible price of R395 Pre-paid or Monthly recurring. As Vumatel already installed the infrastructure at my address, I selected Vuma naturally, only to discover after entering all my information and trying to submit, there is a supersonic problem. So I contacted supersonic via the Whatsapp chat option and the sales person informs me that the option I selected is only offered through Mitchells Fibre and ONLY available to Mitchells Plain in the Western Cape. Fine, but I selected Vuma and not Mitchells Fibre. I tried to get an answer as to how do I stumble onto that deal if there is no mentioning of Mitchells Plain on any of the options I selected, only to get the sales person to inform me afterwards and insisting that it is not possible as I am from Brakpan and not Mitchell Plain.

You can imagine how frustrating and utterly disappointing that was for one of the top 3 ISP's just to brush it off and point out that I am from Brakpan and I do not qualify for something that is ONLY for Mitchells Plain residents, although that should have been stated before I even went down that route for absolutely NOTHING!

Thank you very much. For nothing supersonic!

I have sent this email with attached screenshots as proof (to BOTH their email addresses that can be found on their website: *** and ***), especially for the sales guy that refused to read my Whatsapp messages regarding this issue and insisting I am from Brakpan rather than sorting out the problem. The response is from an unattended mailbox telling me to phone or Whatsapp them. I tried calling on Sunday evening to try and get this issue escalated. Another dead end and guess what? You're supposed to know the extension number when trying to get support from them.

So much for assisting a potential client, whom supersonic expects to SUBSIDIZE Mitchells Plain or Vosloorus etc.

How is that for **************?