JC
Johan C
1 reviews | Active since Nov 2019
28 Oct 2021, 15:21
Failed to cancel my service and charged me for no service
My umteenth review about this company. I cancelled my service and paid my cancellation costs and a full calendar month that I didn't even use. Then they had the audacity to charge me again this month even though I am cancelled. So, even after I have cancelled my service with them they still manage to disappoint.
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Replies (2)
Supersonic 's replyOfficial
28 Oct 2021, 20:13Good evening Johan Van Coppenhagen. Thank you for reaching out to supersonic fibre.
We will contact the relevant department for further investigation.
We will soon be in contact with you to advise.
Kind regards.
ATM.
We will contact the relevant department for further investigation.
We will soon be in contact with you to advise.
Kind regards.
ATM.
Supersonic 's reply28 Oct 2021, 20:13
Official
Good evening Johan Van Coppenhagen. Thank you for reaching out to supersonic fibre.
We will contact the relevant department for further investigation.
We will soon be in contact with you to advise.
Kind regards.
ATM.
We will contact the relevant department for further investigation.
We will soon be in contact with you to advise.
Kind regards.
ATM.
JC
Johan C's updateReviewer Update
02 Nov 2021, 21:07I received a message today that supersonic is going to debit my account. No one contacted me. They just ignore as usual!! If they debit me I’ll have to go to the bank to cancel the debit. So frustrating!!
JC
Johan C's update02 Nov 2021, 21:07
Reviewer Update
I received a message today that supersonic is going to debit my account. No one contacted me. They just ignore as usual!! If they debit me I’ll have to go to the bank to cancel the debit. So frustrating!!