RC
Rob C
1 reviews | Active since Oct 2021
30 Oct 2021, 12:41
Extremely unsatisfied - without internet for days - no help at all
Complete disregard for it's customers. I have been without a working connection for half a week now. Customer service is ***********. Phoning is a nightmare. After many frustrating phone calls (being put on hold all the time, line even being disconnected in the middle of a conversation). Help through Facebook is somewhat responsive, but not helpful at all. Still waiting for a solution without any timeframe or solution in sight.
Helpful (0)
Replies (2)0
Replies (2)
Supersonic 's replyOfficial
31 Oct 2021, 01:33Good afternoon Mark Rob Canter
Thank you for contacting Supersonic Fiber, apologies for the the inconveniences caused, please be advised that one of our Superstars will be in contact shortly.
Warm regards
WN
Thank you for contacting Supersonic Fiber, apologies for the the inconveniences caused, please be advised that one of our Superstars will be in contact shortly.
Warm regards
WN
Supersonic 's reply31 Oct 2021, 01:33
Official
Good afternoon Mark Rob Canter
Thank you for contacting Supersonic Fiber, apologies for the the inconveniences caused, please be advised that one of our Superstars will be in contact shortly.
Warm regards
WN
Thank you for contacting Supersonic Fiber, apologies for the the inconveniences caused, please be advised that one of our Superstars will be in contact shortly.
Warm regards
WN
RC
Rob C's updateReviewer Update
03 Nov 2021, 13:00Still no help at all. All you get is standard responses like the one here. Worst company ever. Beyond any description. Only reason I had to use their services is because there was no alternative.
WARNING
PEOPLE STAY AWAY FROM SUPERSONIC - You will regret is if you don't. No service - No communication - NOTHING - Read the reviews on this site. Many reviews of extremely unsatisfied customers EVERY DAY. This is not just bad service, this is a ******** company *****ing it's customers money by not resolving any issues. This must be intentional.
STAY AWAY
WARNING
PEOPLE STAY AWAY FROM SUPERSONIC - You will regret is if you don't. No service - No communication - NOTHING - Read the reviews on this site. Many reviews of extremely unsatisfied customers EVERY DAY. This is not just bad service, this is a ******** company *****ing it's customers money by not resolving any issues. This must be intentional.
STAY AWAY
RC
Rob C's update03 Nov 2021, 13:00
Reviewer Update
Still no help at all. All you get is standard responses like the one here. Worst company ever. Beyond any description. Only reason I had to use their services is because there was no alternative.
WARNING
PEOPLE STAY AWAY FROM SUPERSONIC - You will regret is if you don't. No service - No communication - NOTHING - Read the reviews on this site. Many reviews of extremely unsatisfied customers EVERY DAY. This is not just bad service, this is a ******** company *****ing it's customers money by not resolving any issues. This must be intentional.
STAY AWAY
WARNING
PEOPLE STAY AWAY FROM SUPERSONIC - You will regret is if you don't. No service - No communication - NOTHING - Read the reviews on this site. Many reviews of extremely unsatisfied customers EVERY DAY. This is not just bad service, this is a ******** company *****ing it's customers money by not resolving any issues. This must be intentional.
STAY AWAY