Extremely poor service

Absolutely poor. My FLTE internet gadually over 4 months deteriorated whilst streaming tv. Then the internet connection went off. Agter 18 days and R291.00 fruitless prepaid calls a new simcard was provided. The sustem was stil not restored. The call centre do not react on email correspondence. You are unable te reach a senior consultant or a manager for assistamce. I can not recommend business with this company.