Extremely Poor Service

Absolutely pathetic service, called the no-help line and the moment they get into difficulty they just cut you off, 3 times today. All I ask for is to get my 40/40 for which I'm paying for, probably had that for about 20% of the time I've been with them. Can't see this provider surviving if the level of service remains as it is. Thankfully a new provider has laid a secondary fibre in this very large estate and a superior service will be provided.