RR
Rinay R
1 reviews | Active since Aug 2016
13 Apr 2021, 19:05
Extremely poor service
This is the second time I bought data through my card via Supersonic's website the money is taken from my account however it does not appear on my account. Call the customer service and wait almost 1 hour eventually a consultant answer the call. She said she will send me an email where I should send my proof of payment I have still not received it and this is the second time this has happened
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Replies (2)
Supersonic 's replyOfficial
14 Apr 2021, 07:49Good day Rinay,
We sincerely apologise for the delay in getting your data loaded up. One of our agents will contact you soon to resolve the matter.
Kind regards
Patience
We sincerely apologise for the delay in getting your data loaded up. One of our agents will contact you soon to resolve the matter.
Kind regards
Patience
Supersonic 's reply14 Apr 2021, 07:49
Official
Good day Rinay,
We sincerely apologise for the delay in getting your data loaded up. One of our agents will contact you soon to resolve the matter.
Kind regards
Patience
We sincerely apologise for the delay in getting your data loaded up. One of our agents will contact you soon to resolve the matter.
Kind regards
Patience
RR
Rinay R's updateReviewer Update
15 Apr 2021, 08:34I have send my proof of payment my data is still not loaded
RR
Rinay R's update15 Apr 2021, 08:34
Reviewer Update
I have send my proof of payment my data is still not loaded