RR
Rinay R
1 reviews | Active since Aug 2016
28 Sept 2021, 19:29
Extremely poor service
I had LTE with Supersonic I changed 3 months to fiber. I noticed the amount I been charged is must higher that what was I quoted. When I add it up it come to my Lte plus my fiber amount. I call the call center and waited 3 hours until a consultant help me how ever When she put me on hold she never got back to the service is very poor
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Replies (2)
Supersonic 's replyOfficial
28 Sept 2021, 19:44 Good day
Thank you for reaching out to Supersonic. I apologise for the frustration caused. Kindly be advised that I will be looking into your query and i will revert back to you shortly.
Kind regards
Nonhlanhla
Thank you for reaching out to Supersonic. I apologise for the frustration caused. Kindly be advised that I will be looking into your query and i will revert back to you shortly.
Kind regards
Nonhlanhla
Supersonic 's reply28 Sept 2021, 19:44
Official
Good day
Thank you for reaching out to Supersonic. I apologise for the frustration caused. Kindly be advised that I will be looking into your query and i will revert back to you shortly.
Kind regards
Nonhlanhla
Thank you for reaching out to Supersonic. I apologise for the frustration caused. Kindly be advised that I will be looking into your query and i will revert back to you shortly.
Kind regards
Nonhlanhla
RR
Rinay R's updateReviewer Update
30 Sept 2021, 22:07After advising that supersonic I have send my cancelation notice they still debit my account again with the fiber and for the LTE very poor service
RR
Rinay R's update30 Sept 2021, 22:07
Reviewer Update
After advising that supersonic I have send my cancelation notice they still debit my account again with the fiber and for the LTE very poor service