EXTREMELY BAD SERVICE FROM SUPERSONICFTTH

I am still without Internet. 28 Jan to 21 Feb. I have requested that managers phone me to discuss this matter. Managers/Owner is missing. A technician (Tshegofatso Sibisi) contacted me from Supersonic and told me that there is no coverage in my area and told me that Supersonic should never have sold me the package. I asked all the relevant questions before I signed up with them. He also told me that the Speed in area is very slow. He told me to DEMAND MY MONEY BACK . I have requested cancellation 6 days ago and I have not received a call. Over the weekend I spoke to others in Port Alfred that are having the same problems as me. They also say that every consultant has a different story. One guy told me that he battled to cancel his contract. PLEASE ADVISE IF YOU HAVE A SOLUTION FOR ME. My number is ***