Extremelly Dissapointed

Where do I even start with the dissapointment in service I have received from you guys .For six days now have I been without any fibre I have been phoning for days to get this resolved yet no one can solve my problem !And every single person I phone gives me a completelly different story to the problem - ridiculous!!!!No one has the same story which tells me your staff is not fully trained !!Only today - 25/05/2020 I got advised my frogfoot box is not giving any network to my router yet there is no internet connectivity and now a call has been logged which if ther first person had done this could have been resolved by now !I had to buy data on my phone because my fibre is not working for six days and I want to make sure that a credit gets passed for the days I have lost !I want someone to call me to get my fibre line sorted and my credit to be passed tomorrow COB !My account is F02848 !Please get someone tomorrow to get this resolved!