AC
Alan C

1 reviews | Active since Feb 2012

03 Mar 2021, 17:01

Excellent fixed LTE in Saldanha Bay provided by Supersonic.

I recently moved to Saldanha Bay. Being in IT tech support, fast and reliable Internet is vital. The options here are limited and the first LTE option I chose was terrible.

Then I found Supersonic. Absolutely fantastic. Super-fast and reliable fixed LTE.

So why only 4 stars?

1. During load-shedding, the closest tower goes down and I need to fall back to a 4G mobile connection with a different service provider. Bummer.

2. It seems they throttle VPN connections. That's a problem because some of my customers allow only VPN connections for security. I can't say for sure VPN is throttled, so happy to be corrected on that point.

Overall, very happy that Supersonic can provide fixed LTE in an area that still underserved by others.

0
Replies (3)
Supersonic
Supersonic 's reply05 Mar 2021, 14:54
Official
Good day, Alan.

Thank you for the great review and for the confidence in us. Have a Supersonic day further!

Kindest Regards,
The Supersonic Team
AC
Alan C's update13 Oct 2021, 19:25
Reviewer Update
Today the service was bad. It dropped a few times. But then the reason became clear. It seems Supersonic/MTN were upgrading the local tower to handle load shedding. An hour into load-shedding the signal on my router showed 5 bars. A first! If my hypothesis is correct, Supersonic/MTN just earned my respect. Thanks!
AC
Alan C's update13 Oct 2021, 20:22
Reviewer Update
HelloPeter, how can I update my rating/stars? I can't find an obvious method.