ST
Shawn T
1 reviews | Active since Nov 2011
10 Aug 2023, 08:21
Exceeding my expectations on poor service delivery
Well done on Supersonic and Catherine for exceeding my expectations on just how terrible Supersonic really is.
I’ve signed up a more than a month ago and my line is still not active.
I’m canceling my order and shifting to another provider.
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Supersonic 's replyOfficial
10 Aug 2023, 08:43Good day, Shawn Taylor.
Thank you for contacting Supersonic Fiber. Apologize for the inconvenience caused.
Please be advised that your cancellation request for a fibre or router installation order has been escalated to our Project Management Office team to offer you further assistance.
Regards,
Supersonic Team
Supersonic 's reply10 Aug 2023, 08:43
Official
Good day, Shawn Taylor.
Thank you for contacting Supersonic Fiber. Apologize for the inconvenience caused.
Please be advised that your cancellation request for a fibre or router installation order has been escalated to our Project Management Office team to offer you further assistance.
Regards,
Supersonic Team