IW
Iain W
1 reviews | Active since Feb 2020
25 Feb 2020, 13:17
Even worse that Telkom. That takes some effort.
If I could leave zero stars, I would. Without doubt, the worst customer service experience I've had. And that includes Telkom.
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Replies (1)
Supersonic 's replyOfficial
26 Feb 2020, 00:11Good-day Iain
I do apologise for the lack on feedback with regards to your ONT device. We do value you as a client and I have escalated this so that we can resolve this once and for all.
I will send you an email with my details so that if ever you need assistance there will be someone reliable that will provide feedback as best I can.
I really hope you will give us another chance.
Bright regards,
The Supersonic Team
I do apologise for the lack on feedback with regards to your ONT device. We do value you as a client and I have escalated this so that we can resolve this once and for all.
I will send you an email with my details so that if ever you need assistance there will be someone reliable that will provide feedback as best I can.
I really hope you will give us another chance.
Bright regards,
The Supersonic Team
Supersonic 's reply26 Feb 2020, 00:11
Official
Good-day Iain
I do apologise for the lack on feedback with regards to your ONT device. We do value you as a client and I have escalated this so that we can resolve this once and for all.
I will send you an email with my details so that if ever you need assistance there will be someone reliable that will provide feedback as best I can.
I really hope you will give us another chance.
Bright regards,
The Supersonic Team
I do apologise for the lack on feedback with regards to your ONT device. We do value you as a client and I have escalated this so that we can resolve this once and for all.
I will send you an email with my details so that if ever you need assistance there will be someone reliable that will provide feedback as best I can.
I really hope you will give us another chance.
Bright regards,
The Supersonic Team