DE
Denham E
1 reviews | Active since Apr 2013
29 Jul 2020, 19:19
Endless waits for technician help on Support then when you reach number one the lines is dead
Internet Down, Call support line and have waited from number 80+ to reach number one with NO Agent answering and the line just ends!!!! Three to four times a month the internet goes down and I go through this process over again.
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Replies (1)
Supersonic 's replyOfficial
30 Jul 2020, 12:17Hello Denham,
Apologies for the inconvenience caused. I see that your line is back up, please note that we were experiencing some issues with our fixed LTE service last night.
We are working on improving our call centre service. Our apologies once again.
Regards,
Sandra
Apologies for the inconvenience caused. I see that your line is back up, please note that we were experiencing some issues with our fixed LTE service last night.
We are working on improving our call centre service. Our apologies once again.
Regards,
Sandra
Supersonic 's reply30 Jul 2020, 12:17
Official
Hello Denham,
Apologies for the inconvenience caused. I see that your line is back up, please note that we were experiencing some issues with our fixed LTE service last night.
We are working on improving our call centre service. Our apologies once again.
Regards,
Sandra
Apologies for the inconvenience caused. I see that your line is back up, please note that we were experiencing some issues with our fixed LTE service last night.
We are working on improving our call centre service. Our apologies once again.
Regards,
Sandra