Ek smaak my n fibre lyn

Good day, I have been struggling to get my recently installed fibre line moved to a new premises. There is a fibre connection at the new location, and moving the 'line' would literally be a phone call to get it working. MTN, every person I have spoken to is an amazing human, you should take time and listen to my conversations with them. Young people with great aspirations ahead. Your system however is VERY flawed and with that, you stand a chance of ruining many young lives as people get angry and throw all sorts of negativity toward your agents. PLEASE, fix your system. In the mean time, I called in on the 11th of August to request my line be moved. On the 31st August, I called for an update and was told a PM would contact me and make the arrangements. Today, I spoke to a wonderful lady, Nozipho (spelling could be wrong, I do apologise) and she advised my initial request was not completed 100%/ I have since moved into my new premises and am spending about R150 per day to work. Please expedite this matter and resolve my request speedily. As a matter of interest, I read up most of the comments about your company, and you need to seriously look at your process and put some accountability measures in place. Anyway, happy spring day, and I look forward to hearing from you. Thank you