JH
John H
1 reviews | Active since Jul 2020
27 Apr 2021, 21:38
Dreadful customer service!
Our fibre connection has been down since the 19th April, bar for short return on the 20th. I have called the tech department 5 times, but they are completely useless. If turning the box off/on doesn’t work, told the issue has been escalated/fault logged and you will receive a call from another technician...but never get the call!!
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Supersonic 's replyOfficial
28 Apr 2021, 09:23Good day, John.
My sincere apology for the inconvenience caused and for the delays. I will be in contact with the relevant departments to assist further.
kindest regards
Joshua
My sincere apology for the inconvenience caused and for the delays. I will be in contact with the relevant departments to assist further.
kindest regards
Joshua
Supersonic 's reply28 Apr 2021, 09:23
Official
Good day, John.
My sincere apology for the inconvenience caused and for the delays. I will be in contact with the relevant departments to assist further.
kindest regards
Joshua
My sincere apology for the inconvenience caused and for the delays. I will be in contact with the relevant departments to assist further.
kindest regards
Joshua