JG
Jeanne-Mari Gerber
1 reviews | Active since Mar 2013
06 Dec 2021, 10:34
Double Debited
3rd Bad Review from me.
I have been double debited and your landline keeps me on hold!!!!!!
Helpful (0)
Replies (3)0
Replies (3)
Supersonic 's replyOfficial
06 Dec 2021, 11:37Good day Jeanne-Mari.
Thank you for reaching out to Supersonic. I apologise for the frustration caused. I see that you are having issues with our Billing Department. Kindly be advised that I will be looking into this query on your behalf.
Kind regards,
Nonhlanhla
Thank you for reaching out to Supersonic. I apologise for the frustration caused. I see that you are having issues with our Billing Department. Kindly be advised that I will be looking into this query on your behalf.
Kind regards,
Nonhlanhla
Supersonic 's reply06 Dec 2021, 11:37
Official
Good day Jeanne-Mari.
Thank you for reaching out to Supersonic. I apologise for the frustration caused. I see that you are having issues with our Billing Department. Kindly be advised that I will be looking into this query on your behalf.
Kind regards,
Nonhlanhla
Thank you for reaching out to Supersonic. I apologise for the frustration caused. I see that you are having issues with our Billing Department. Kindly be advised that I will be looking into this query on your behalf.
Kind regards,
Nonhlanhla
JG
Jeanne-Mari Gerber's updateReviewer Update
10 Dec 2021, 07:06What a surprise (not).
I was told my refund will be processed and money back in my bank account by Friday (today) and its NOT.
Seems like a ***** case at my bank is the next step, as the only feedback Supersonic can give is "I am waiting for feedback". I have to continuasly follow up and beg, after they stole my money!!!
I was told my refund will be processed and money back in my bank account by Friday (today) and its NOT.
Seems like a ***** case at my bank is the next step, as the only feedback Supersonic can give is "I am waiting for feedback". I have to continuasly follow up and beg, after they stole my money!!!
JG
Jeanne-Mari Gerber's update10 Dec 2021, 07:06
Reviewer Update
What a surprise (not).
I was told my refund will be processed and money back in my bank account by Friday (today) and its NOT.
Seems like a ***** case at my bank is the next step, as the only feedback Supersonic can give is "I am waiting for feedback". I have to continuasly follow up and beg, after they stole my money!!!
I was told my refund will be processed and money back in my bank account by Friday (today) and its NOT.
Seems like a ***** case at my bank is the next step, as the only feedback Supersonic can give is "I am waiting for feedback". I have to continuasly follow up and beg, after they stole my money!!!
JG
Jeanne-Mari Gerber's updateReviewer Update
13 Dec 2021, 10:43How is it being attended to if NO ONE can give me feedback???
I was promised refund will be done by last week Friday by Precious, and nothing is in my account. I have the recording of the conversation.
Supersonic *****ing my money and lying to me. What a great business to deal with (not)
I was promised refund will be done by last week Friday by Precious, and nothing is in my account. I have the recording of the conversation.
Supersonic *****ing my money and lying to me. What a great business to deal with (not)
JG
Jeanne-Mari Gerber's update13 Dec 2021, 10:43
Reviewer Update
How is it being attended to if NO ONE can give me feedback???
I was promised refund will be done by last week Friday by Precious, and nothing is in my account. I have the recording of the conversation.
Supersonic *****ing my money and lying to me. What a great business to deal with (not)
I was promised refund will be done by last week Friday by Precious, and nothing is in my account. I have the recording of the conversation.
Supersonic *****ing my money and lying to me. What a great business to deal with (not)