1 reviews | Active since Feb 2021
Don't use them. Poor speed - even worse service.
Worst service, disconnected without notice. Sent through proof of payment as requested. Still no reactivation. Made 5 calls to try to reconnect. Get put on hold for 12-15 min at a time, just to get told from the agent that: 1. They need the proof of payment in pdf. (it is in pdf format) which I explained to her. 2. There is no bank stamp on the Eft proof of payment. (well I don't know how a bank can stamp your Eft proof of payment. Its physically impossible.) 3. I will have to wait until their billing dept returns to work the next day to verify payment. So my question is, Is this a national company that chases away the good eggs because of the rotten one's. Needless to say I lost my patience with the incompetence of their agents and their "protocol. Good way to close your doors I think. The final straw is straw is I pay for a 200mb line and only receive 80-100mb of download speed. This has continued since the 4th month of service for almost 2 years. Testing and complaining also gets a "sorry for the inconvenience" but result in a take it or leave it scenario. We'll I finally had enough!
