Don’t use Supersonic. Most useless ISP in the world.

I called on the 5th of July to inform these clowns of my relocation and that the fibre at the new house needs to be in by the 28th of July. Needless to say that today is the 5th of August and many hours of phone calls, yes hours, not minutes, our fibre is still not installed. Ive told them repeatedly i need the fibre for work as I work from home, but nothing was done. All i hear is that they will escalate the matter and give me feedback. Well to date no one has given me any feedback. Ive not been offered an alternative solution or anything. There is no urgency to get the matter resolved what so ever. I do not recommend that anyone to use this useless ISP. Its not the first time I had problems with them and to be honest I expected the relocation and upgrade of my line to be an ********. Super star network my ass!!!