WM
Winnie M

1 reviews | Active since Jul 2014

25 Nov 2020, 10:00

Don't take up Supersonic

Once again Supersonic has failed me with their billing system. I upgraded my product and paid the pro-rata fee only to receive a bill that is almost 3 times what I should pay.

0
Replies (3)
Supersonic
Supersonic 's reply25 Nov 2020, 10:11
Official
Hello Winnie, 

My sincere apologies for this. I will have the billing department rectify this issue as soon as possible. 

Regards,
Sandra 
WM
Winnie M's update08 Dec 2020, 23:05
Reviewer Update
Hi Sandra

I've been waiting since last month for feedback from you and your team.
Supersonic
Supersonic 's reply11 Dec 2020, 18:21
Official

Hello Winnie, 

 Apologies for the inconvenience caused. Kindly note that I have escalated this to our billing team so that we can get this sorted out for you as quickly as possible. 
 
Regards, 
Sandra