NS
Nic S

1 reviews | Active since May 2023

17 Jul 2023, 07:47

Don't sign up with Supersonic by MTN unless they give you their legally binding assurance you can cancel with one month's notice.

Regarding account number S***. As one does when posting a negative review on hellopeter you get a rapid apology and a promise to fix things. Got the rapid response but now being ghosted again. Now nearly 2 months trying to cancel their service without joy. Since they have now acknowledge my request to cancel and haven't its clear that this is nothing but a deliberate and *****ed ploy to extract more money from me.

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Replies (1)
Supersonic
Supersonic 's reply18 Jul 2023, 08:24
Official
Good day Nic,
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
I have sent your case to our cancellation department, and I will revert with feedback as soon as I receive it.
Kind regards,
AM