Don't get what you are sold to

So Evotel and Supersonic is together. Don't know how. But what I can understand Evotel sells the Viber to you and you use Supersonic as the Viber. I got promised by Evotel I will get a 20meg line for R549 a month, and when instalation is being done there will be no prorata to be paid nothing... Well this morning I got an email from Supersonic that my account will be suspended as I need to Pa R2036. 61. I have tried numerios times to get in contact with Evotel reported on Hello Peter, and have tried to get in contact with Supersonic and NOTHING. really Hellopeter please help me to sort out this problem please? When you are promised something but you get something else