RS
Rensche S
1 reviews | Active since Nov 2018
14 Aug 2023, 14:48
Don't get Supersonic.
I never have internet..when you contact the technical department, the staff are uninformed. The towers are always down. I pay for a 20meg line yet most times i only get 0.1kbps. Yes that slow. When you ask what they doing about it they dont answer you and you get disconnected. Then you try again, just to get the same treatment from the next consultant.
Helpful (0)
Replies (2)0
Replies (2)
Supersonic 's replyOfficial
15 Aug 2023, 10:56Good day, Rensche
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
I will be doing a follow-up with regards to your query, and I will revert with feedback as soon as possible.
Kind regards,
AM
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
I will be doing a follow-up with regards to your query, and I will revert with feedback as soon as possible.
Kind regards,
AM
Best regards,
Supersonic 's reply15 Aug 2023, 10:56
Official
Good day, Rensche
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
I will be doing a follow-up with regards to your query, and I will revert with feedback as soon as possible.
Kind regards,
AM
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
I will be doing a follow-up with regards to your query, and I will revert with feedback as soon as possible.
Kind regards,
AM
Best regards,
Supersonic 's replyOfficial
15 Aug 2023, 14:33Good afternoon, Rensche,
As per feedback from MTN Coverage, the site is still down; nevertheless, their engineers are working on restoring all services as a matter of priority (Reference Number: REQ***).
Once again, apologies for the inconvenience caused.Kind regards,
AM
As per feedback from MTN Coverage, the site is still down; nevertheless, their engineers are working on restoring all services as a matter of priority (Reference Number: REQ***).
Once again, apologies for the inconvenience caused.Kind regards,
AM
Best regards,
Supersonic 's reply15 Aug 2023, 14:33
Official
Good afternoon, Rensche,
As per feedback from MTN Coverage, the site is still down; nevertheless, their engineers are working on restoring all services as a matter of priority (Reference Number: REQ***).
Once again, apologies for the inconvenience caused.Kind regards,
AM
As per feedback from MTN Coverage, the site is still down; nevertheless, their engineers are working on restoring all services as a matter of priority (Reference Number: REQ***).
Once again, apologies for the inconvenience caused.Kind regards,
AM
Best regards,