DONT BUY MTN/SUPERSONIC FIBRE

If I could give negative stars, I would. The amount of anger I have is unmeasurable. I subscribed for fibre with MTN and only found out that they are outsourcing once I started having issues, MTN would say they can't help I must call Supersonic myself. I have spent hundreds of rands just on airtime to call them to ask for a mere set up of my fibre, all they did was drop it off, connect something to the wall that doesn't enable other fibre providers to connect unless they(Supersonic) disconnect it themselves, and they never came back. They dropped off their router and said someone else was gonna complete the process and that was weeks ago. I have spent more money on buying data everyday because I don't have fibre which has been very costly considering the fact that I have a child who is attending school online. I have stressed the sense of urgency numerously, this has affected me financially and physically as it is draining to call the same people everyday, to only get someone to say they are gonna call you back and they don't. Ontop of everything when I try cancel my account online as they say I should do it doesn't allow me to, it requires you to select a reason for cancelation and the only available answer is "false" which then doesn't allow me to cancel online and I even sent multiple emails even that got me no where. And they want to bill me for something that was never installed!? I will be taking this up with the National Consumer Commision and the companies CEO as I also have records of every name of the people I was in contact with who were of no help. In conclusion, I strongly advise everyone to not bind themselves to this hell of a fibre company. Here is the list of everyone who was of no help(excuse my incorrect spelling of their names): 1. Donnito 2. Kamogelo 3. Fhumulani 4. Mogale 5. Pearl 6. Saaid Achmat