Does anyone know what they doing ?

In the past 2 years i have been paying manually and never bothered to contact Supersonic.For convenience i decided to go on debit order.Was there convenience?I have two accounts for different areas and specifically mentioned the account number which i want the debit order and the incorrect one was loaded.I work from home and now i paid and it was allocated to the wrong account and i called and sent WhatsApp to the number supp****.Calls are recorded we can go back.Spoke to Kamo and she said she gonna log a I.I ticket which she did.Wrong address again after specifically giving the address.I called again my 2nd day without wifi and bought airtime to work and was told by Thandi to pay and i will be ordered a new line.Now my wifi does not pick up am told i was cancelled.I paid because i needed to work and i was supposed to get a call back and till now my line has not been working.Mind you i now paid for 2 lines and the one working is not the initial one i need.Now am sitting without data for the 4th day and trust me am not happy for services i paid for and not gotten.I got a call that they will install a new line on Monday including an email fromPhumelele Sibisi.Can i just get my refund i will go to a place where proffesionalism and client needs come 1st.Maybe web africa because supersonic wow.I sent an email to *** sure no debit order goes through the coming month.Thank