MH
MONIQUE H

1 reviews | Active since Apr 2020

20 Apr 2020, 16:33

Do not use worst company ever

This is the worst company ever. Fistly they do not give you what they so called offer. They lie and if you point it out they ignore you. They take money from you and don't give you the data as promised. I took a 120g package and only got to use 26.4G when they told me I am out of data and have to top up when I pointed out that I haven't used all the data according to the app. They just said sorry for the inconvenience and gave me their banking details to top up. Didn't give me the data I still have remaining. And apparently I used all the data in 2 days.... so their app that tells you how much data and the routers app is wrong because both shows I have data remaining however they refuse to turn it back on until I top up

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Replies (1)
Supersonic
Supersonic 's reply21 Apr 2020, 15:37
Official
Hello Monique, 

An agent will be in touch shortly to assist. 

Regards, 
Sandra