1 reviews | Active since Nov 2019
DO NOT USE SUPERSONIC- ****MERS
I have been forced to STOP my supersonic debit order because I have been sent pillar to post since the 7th of April trying to cancel my fibre services with them. This is absolutely ridiculous and what a total ****!
I have used the WhatsApp service and have sent several messages to it with no reply or not getting any assistance at all, I have sent several emails, I have called their customer service number several times and was told to terminate their services on their supposed portal of which I have never ever logged into or had access to or ever used. I stayed online with the agent who was attempting to assist me with logging on to the portal and this still did not work! As a result, I was informed my service with them is still not cancelled imagine *** EVEN THOUGH I AM ON THE PHONE WITH AN AGENT! They will easily take your money over the phone when signing but suddenly cancelling is just the biggest mission ever where you can’t even get assistance over the damn phone. I’d rather mess up my credit score than to be ****med by these buggars. Useless. When I return to my property I definitely will NOT use them. It will be a cold day in hell!
