DO NOT USE SUPERSONIC FIBRE EVER !!!!

I have done an application with this company over 2 weeks ago. They promise installation with 14 day's I still have not had my fibre installed. You can't get a hold of a manager to complain, they always in meetings. I spoke to 15 agents over 2 weeks and nobody can tell me what's the delay. They claim there is an active service on the line. I have spoken to Evotel direct and they confirmed that this line hasn't been used since April and there is no application or service request from supersonic. I have not been contacted by a manager as per the agent Tracey whom I spoke with. I also called and spoke to Jennifer who has also not called back in " 5 minutes". They do not update customers on application status like other ISP. They do nothing to get their services up and running to customers who are will to pay for it. Their telephone lines are continuously busy on the network. Never heard of that answering service before. The WhatsApp line hasn't responded either.3 day's later. This company is a joke.