DO NOT GO FOR SUPERSONIC!!!!!!! PATHETIC SERVICE

After waiting for a month for a service I was assured to be given in a week this is the email I sent to Supersonic. i chose Supersonic as my preferred ISP after being connected by Vumatel for a fibre line to access internet services. i have made numerous endless calls with you with a view of getting a service. countless promises have been made to me since the 13th of June 2020 UPTO YESTERDAY. i have spoken with mostly all your support staff. i have engaged on your whatsapp platform. i have been promised a service within 5 working days, but i am yet to see the dawn of that day. my last conversation was after a promise of delivery by Friday last week, and was promised a call from the project management team, of which call i am yet to receive. May i know what it will take to get connectivity. Or what can i do to get a cancellation seeing i have done all a reasonable customer can do to engage for a service so basic and easily accessible from any ISP. My regret is choosing Supersonic as a preferred provider. My referrence number given is VC-***