JA
Jodi-Lee Abrahams

1 reviews | Active since Dec 2022

25 Jan 2023, 08:06

DO NOT GET INTERNET WITH THIS COMPANY

If I could give 0 stars I would. We were without internet for over 3 WEEKS in December and I spoke to more then 10 agents. aAll of which couldnt help me. Their customer service is HORRIBLE. ABSOLUTELY PATHETIC. I don't understand how this company still active because how can I be expected to pay for something I didnt even have? And I double paid for the month of December and January just to not have any internet or any one to resolve the issue for the entire festive season? Ridiculous. If you are looking for a company to provide internet I strongly urge you to not go with this company because I have never felt the level of frustration and anger that I have felt with these people. And they simply did not care to assist me properly.

0
Replies (1)
Supersonic
Supersonic 's reply25 Jan 2023, 10:08
Official
Good Day Jodi-Lee,

Thank you for reaching out to Supersonic. We apologize for the inconvenience caused.
We are looking into the matter and we will provide you with feedback.

Kind Regards,
Supersonic Team.