Dissatisfied

There is no network on my router since Friday, I reported the matter and I was advised towers are off but to my surprise, the person who referred me to Supersonic, stays near where I'm staying, have network. How is that possible? I mean its January for heaven sake, work needs to be done, scho projects, job hunting etc. You cannot blame this on loadshedding because it is here to stay, where is the backup plan?