Dissatisfied and disappointment

I am Katlego Moitse. I installed my router on the 15th of August 2020.I was advised to have a call from your support staff to give me a password, this was not the case. I have been calling the call center for the past 2 weeks with no assistance whatsoever. We have reset my password more than 3 times and to this day it says password incorrect. I am being billed on the supersonic customer care portal even though I have not enjoyed any of the promised services. I was told a supervisor would communicate and a week after the escalation there was still nothing. I have written this on all supersonic and vumatel platforms such as facebook and not a single soul from there even cared to try and assist. I am utterly disappointed at the level of service that I have received. Over and above the money I am billed on without getting any services I have had to buy countless amounts of airtime and data to try to have my issue sorted out.