Disinterested and frustrating Supersonic agaents

I would be rating Supersonic a 1 start if it was not for the assistance I received from Kamogelo Moloi who resolved my issue after Lehlohonolo and Elizabeth Mahlaga added to my frustrations with their unprofessionalism. It would seem that some of these agents enjoy frustrating customers. I was disconnected late in the afternoon and on enquiry I spoke to Lehlohonolo who was supposed to phone me after 2 mins on my request whilst I was trying to connect to my bank on the phone to check for my statement. She never did and I had to queue again for almost 40 mins. I then got to speak to Elizabeth who seemed disinterested as she kept yawning whilst I was speaking to her. We got disconnected and she never phoned back. Again, I had to queue for another 30-40 mins to be disconnected immediately and the same process repeated itsel. I finally got to speak to Kamogelo who was very professional and resolved my issue and I got reconnected. Thank you Kamogelo and you are a Super star in the Supersonic name.