MN
Marietjie N
1 reviews | Active since Apr 2020
02 Apr 2020, 08:17
Dishonesty is a shame
Anyone else experience something similar. My daughter did an all-nighter to update games on her PS4 with the nighttime data starting 12pm one night. Supersonic/MTN took it from the daytime data and then blatantly lie about the time line to say updates ran at 7am to 9am. Why would they do that? So I keep purchasing top ups. This is not a company I want to associate with. I work hard for my money and need integrity. Any suggestions of honest / affordable service providers
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Replies (3)0
Replies (3)
Supersonic 's replyOfficial
02 Apr 2020, 14:58Hello Maritjie, apologies for this. We are investigating and will be in touch with you shortly to resolve.
Regards,
Sandra
Regards,
Sandra
Supersonic 's reply02 Apr 2020, 14:58
Official
Hello Maritjie, apologies for this. We are investigating and will be in touch with you shortly to resolve.
Regards,
Sandra
Regards,
Sandra
MN
Marietjie N's updateReviewer Update
15 Apr 2020, 20:48Thanks Sandra... I am GUESSING you are still investigating.... NOT. Fab customer service. Guess who I am NOT recommending to friends...
MN
Marietjie N's update15 Apr 2020, 20:48
Reviewer Update
Thanks Sandra... I am GUESSING you are still investigating.... NOT. Fab customer service. Guess who I am NOT recommending to friends...
MN
Marietjie N's updateReviewer Update
17 Apr 2020, 05:31I received you 'noreply' email and the data provided is incorrect. For various reasons. Your system is compromised. Now I truly believe, Sandra, you think your system is correct but it is obviously not. Reason 1 my daughter stayed up all night so she can run updates. So why would she start running updates by 7am when she was already asleep? Reason 2 I get up at 5am everyday to feed my animals. I was surprised to find her awake. She then told me she stayed to run the updates with nighttime data, so why on earth would she wait 2 hours after that to only run the updates? So I call on your data provided as BS and I'll Never recommend your company to anyone except to warn them of your integrity.
MN
Marietjie N's update17 Apr 2020, 05:31
Reviewer Update
I received you 'noreply' email and the data provided is incorrect. For various reasons. Your system is compromised. Now I truly believe, Sandra, you think your system is correct but it is obviously not. Reason 1 my daughter stayed up all night so she can run updates. So why would she start running updates by 7am when she was already asleep? Reason 2 I get up at 5am everyday to feed my animals. I was surprised to find her awake. She then told me she stayed to run the updates with nighttime data, so why on earth would she wait 2 hours after that to only run the updates? So I call on your data provided as BS and I'll Never recommend your company to anyone except to warn them of your integrity.