SE
Shaun E
1 reviews | Active since Jun 2016
08 Oct 2021, 12:19
Disgusting/No Service!
A simple banking details update is changed into a nightmare! They have been provided with my new banking details a month ago, they still push through the debit order on my old account details.
After numerous calls (hours!) and emails, a case is logged after case and nothing get sorted out.
I feel disappointed and frustrated! You are not providing any solution for this issue
I would like to cancel my services as you cannot provide proper support
Helpful (0)
Replies (6)0
Replies (6)
Supersonic 's replyOfficial
08 Oct 2021, 13:04Good day Shaun.
Would 14h30 today be a suitable time for me to give you a call to discuss the matter at hand?
Kind regards DK
Would 14h30 today be a suitable time for me to give you a call to discuss the matter at hand?
Kind regards DK
Best regards,
Supersonic 's reply08 Oct 2021, 13:04
Official
Good day Shaun.
Would 14h30 today be a suitable time for me to give you a call to discuss the matter at hand?
Kind regards DK
Would 14h30 today be a suitable time for me to give you a call to discuss the matter at hand?
Kind regards DK
Best regards,
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Shaun E's updateReviewer Update
08 Oct 2021, 13:45Kindly contact me after 15:00
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Shaun E's update08 Oct 2021, 13:45
Reviewer Update
Kindly contact me after 15:00
Supersonic 's replyOfficial
08 Oct 2021, 14:04Perfect. Lets make it 15:30 to give you some time to get your things done. Kindly confirm that *** is the correct number to reach you?
DK
DK
Best regards,
Supersonic 's reply08 Oct 2021, 14:04
Official
Perfect. Lets make it 15:30 to give you some time to get your things done. Kindly confirm that *** is the correct number to reach you?
DK
DK
Best regards,
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Shaun E's updateReviewer Update
08 Oct 2021, 14:23It is the correct contact number
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Shaun E's update08 Oct 2021, 14:23
Reviewer Update
It is the correct contact number
Supersonic 's replyOfficial
08 Oct 2021, 15:36As discussed, I will give you a call back as soonest with feedback.
DK
DK
Best regards,
Supersonic 's reply08 Oct 2021, 15:36
Official
As discussed, I will give you a call back as soonest with feedback.
DK
DK
Best regards,
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Shaun E's updateReviewer Update
19 Oct 2021, 16:06Good Day DK
You still have not come back to me with any solution, i guess i could have expected this from Supersonic once again. Simply put, its disgusting that a SP offers a customer service level like this!
You still have not come back to me with any solution, i guess i could have expected this from Supersonic once again. Simply put, its disgusting that a SP offers a customer service level like this!
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Shaun E's update19 Oct 2021, 16:06
Reviewer Update
Good Day DK
You still have not come back to me with any solution, i guess i could have expected this from Supersonic once again. Simply put, its disgusting that a SP offers a customer service level like this!
You still have not come back to me with any solution, i guess i could have expected this from Supersonic once again. Simply put, its disgusting that a SP offers a customer service level like this!