VF
Vanessa F
1 reviews | Active since Aug 2018
28 Mar 2022, 11:48
Disgusting Excuse For A Company
So I have lost track of the amount of times I have complained about this place, I do believe I am wasting my breath as they actually don't care what people say, they don't care how they treat people and waste their money, I was on the phone today with someone, he could hardly help me, had no clue how to fix my issue, I am not asking for millions I just want my R999 back ,the generic response I get from you on Hello Peter and Supersonic, we are waiting for billing, which by the way NOTHING has been updated since Feb 25th. Like I don't even know where to go next ISPA, their head office or my lawyer.
Helpful (0)
Replies (3)0
Replies (3)
Supersonic 's replyOfficial
28 Mar 2022, 13:11Good Day Vanessa,
Thank you for reaching out to Supersonic. I apologize for the frustration caused. Kindly be advised that I will be looking into this query and provide feedback.
Kind Regards,
LB
Thank you for reaching out to Supersonic. I apologize for the frustration caused. Kindly be advised that I will be looking into this query and provide feedback.
Kind Regards,
LB
Supersonic 's reply28 Mar 2022, 13:11
Official
Good Day Vanessa,
Thank you for reaching out to Supersonic. I apologize for the frustration caused. Kindly be advised that I will be looking into this query and provide feedback.
Kind Regards,
LB
Thank you for reaching out to Supersonic. I apologize for the frustration caused. Kindly be advised that I will be looking into this query and provide feedback.
Kind Regards,
LB
VF
Vanessa F's updateReviewer Update
29 Mar 2022, 17:10You have been saying that for 4 months..And as usual a generic response
Supersonic: Good Day Vanessa,
Thank you for reaching out to Supersonic. I apologize for the frustration caused. Kindly be advised that I will be looking into this query and provide feedback.
Kind Regards,
LB
That's the response I have been getting for 4 months!!!! Beyond disgusted
Supersonic: Good Day Vanessa,
Thank you for reaching out to Supersonic. I apologize for the frustration caused. Kindly be advised that I will be looking into this query and provide feedback.
Kind Regards,
LB
That's the response I have been getting for 4 months!!!! Beyond disgusted
VF
Vanessa F's update29 Mar 2022, 17:10
Reviewer Update
You have been saying that for 4 months..And as usual a generic response
Supersonic: Good Day Vanessa,
Thank you for reaching out to Supersonic. I apologize for the frustration caused. Kindly be advised that I will be looking into this query and provide feedback.
Kind Regards,
LB
That's the response I have been getting for 4 months!!!! Beyond disgusted
Supersonic: Good Day Vanessa,
Thank you for reaching out to Supersonic. I apologize for the frustration caused. Kindly be advised that I will be looking into this query and provide feedback.
Kind Regards,
LB
That's the response I have been getting for 4 months!!!! Beyond disgusted
VF
Vanessa F's updateReviewer Update
30 Mar 2022, 19:45Supersonic:Hi Vanessa,
I am following up with the billing department. As soon as they give me feedback, i will let you know.
I apologize for the delay.
Regards,
LB
YET AGAIN generic response with no follow up. They had the entire day to give me feedback....
I am following up with the billing department. As soon as they give me feedback, i will let you know.
I apologize for the delay.
Regards,
LB
YET AGAIN generic response with no follow up. They had the entire day to give me feedback....
VF
Vanessa F's update30 Mar 2022, 19:45
Reviewer Update
Supersonic:Hi Vanessa,
I am following up with the billing department. As soon as they give me feedback, i will let you know.
I apologize for the delay.
Regards,
LB
YET AGAIN generic response with no follow up. They had the entire day to give me feedback....
I am following up with the billing department. As soon as they give me feedback, i will let you know.
I apologize for the delay.
Regards,
LB
YET AGAIN generic response with no follow up. They had the entire day to give me feedback....