AL
Ana L
1 reviews | Active since Mar 2009
06 Feb 2024, 13:59
Disgusting customer service
After 3 weeks I am still waiting for my credit note. A debit order was put through for the wrong amount which I have subsequently returned. After upgrading to a cheaper package I am still being billed incorrectly and not as per what was advertised. I`m not too sure what you mean by customer service being your top priority. I am absolutely DISGUSTED by your customer service!!!!
Helpful (0)
Replies (1)0
Replies (1)
Supersonic 's replyOfficial
07 Feb 2024, 13:44Good Ana,
Thank you for reaching out to Supersonic. We apologize for the inconvenience caused and for the delay.
Kindly note that the matter has been escalated to our billing department to assist.
Kind Regards,
Supersonic Team.
Thank you for reaching out to Supersonic. We apologize for the inconvenience caused and for the delay.
Kindly note that the matter has been escalated to our billing department to assist.
Kind Regards,
Supersonic Team.
Supersonic 's reply07 Feb 2024, 13:44
Official
Good Ana,
Thank you for reaching out to Supersonic. We apologize for the inconvenience caused and for the delay.
Kindly note that the matter has been escalated to our billing department to assist.
Kind Regards,
Supersonic Team.
Thank you for reaching out to Supersonic. We apologize for the inconvenience caused and for the delay.
Kindly note that the matter has been escalated to our billing department to assist.
Kind Regards,
Supersonic Team.