LH
Lucinda H

1 reviews | Active since Nov 2022

02 Feb 2024, 17:06

DISGUSTED WITH THIS SERVICE

I'm really disgusted by your service for 2 hours myself and my husband is trying to get hold of an consultant. You say we can make contact on WhatsApp as well no reply.

We have a new device and obviously we need it to be activated. How is this possible that there is no one who can assist us or any other customer. This is really unexpectable. You can assist with how to make payments etc but now we can't get hold of you😡😡😡😡😡😡😡😡😡😡😡😡

0
Replies (1)
Supersonic
Supersonic 's reply02 Feb 2024, 17:56
Official
Y'ello, We sincerely apologize for any inconvenience you may have experienced with us. At Supersonic, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable. please send us a direct message with your Supersonic account number and we will assist you.