1 reviews | Active since Sept 2023
Disgusted in Supersonic Service
I am totally disgusted with Supersonic and their service. I am sitting with a router for the past two months that is still not working. I had to make an upfront payment into their bank account before my router would be delivered. Delivery only occurred weeks later, and still almost two months later I am still without internet wifi. Several phone calls and whatsapp messages to Supersonic which cost me a hell of alot of money, promises made by Supersonic to send out a technician to rectify the problem never transpired, then they would send me a new simcard as according to them the simcard is faulty, that too did not transpire. No follow up or customer care from Supersonic. Absolutely disgusted in their service.
Apologies for the frustration that you have endured. Kindly note that I have escalated this to the connectivity manager and we will be in touch as soon as possible to assist.
Regards
Sandra
Apologies for the frustration that you have endured. Kindly note that I have escalated this to the connectivity manager and we will be in touch as soon as possible to assist.
Regards
Sandra
