JM
Johnie M

1 reviews | Active since Jun 2019

02 Feb 2024, 16:59

Disgusted , *********** and ****ed up services

I’ve been calling the land line for almost an hour with no answer because I want to activate my account since I missed a payment, even went on WhatsApp I was given the options than after making my selection no answer ever since than . What kind of incompetence is this because it’s not on we are paying customers what other better service providers can 1 use for Vuma because supersonic is just ****ed and the worst service you can receive

0
Replies (2)
Supersonic
Supersonic 's reply02 Feb 2024, 17:53
Official
Y'ello, We sincerely apologize for any inconvenience you may have experienced with us. At Supersonic, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable. please send us a direct message with your Supersonic account number and we will assist you.
JM
Johnie M's update02 Feb 2024, 22:30
Reviewer Update
My address is 1962 Molotse Street, Spruitview
Account holder : DC Mthabine
I don’t know my account number because I usually pay through debit as it’s frustrating calling a phone to no answer . My telephone number is ***