DISGRUNTLED TO THE POINT OF NEAUSEA

How to circumvent a disgruntled client, 101, by #ISP provider #Supersonic #MTN

1. Route the client to the CLIENT PORTAL, where the information is already provided and not adequate, hence the client seeking alternatives but buying time for yet another pay date.

2. Offer MESSAGING SERVICES where it's dark for days and, hopefully, the client pays for yet another month.

3. Another MESSAGING SERVICE where there is some light but just not bright enough. Mostly social media typists, I think, which had the same options as option 1 above on the portal—freely available to the client already.

4. A CALL CENTRE where the sales option has some client query options, so the client gets lost in the sands of time—Score! Another month of earnings by avoidance.

5. Promise a CALL BACK—this is magical; call said client back and, as they answer, hang up. Do this three times consecutively and you've fulfilled your "promise" but avoided that client and their queries and so... $$$