1 reviews | Active since Oct 2017
Disgruntled Supersonic Customer
Supersonic has the worst possible network one could find. They have monopolized the market in the Hartbee****rt area, specifically Xanadu. The call centre agents have no people s****s, they have dropped the call on me on numerous occasions and talk down when offering a resolution to the line speed issues when you call in for assistance. I am paying R 1 149.00 a month for a 100mbps line which doesn't provide a stable line speed plus the best I have witnessed via a hard line connection to the modem was 42.1 Mbps download and 18.7 Mbps upload. I would not recommend supersonic to anybody as they are a complete ripoff.
Unfortunately, there were no 0-star ratings which is all Supersonic deserves.
I do apologise for the poor service levels that you have been subjected to. Kindly be advised that we are looking into this and will be in contact ASAP to see if we ca assist.
Regards,
Sandra
Best regards,
I do apologise for the poor service levels that you have been subjected to. Kindly be advised that we are looking into this and will be in contact ASAP to see if we ca assist.
Regards,
Sandra
Best regards,
